Identity Theft and Telemarketing Fraud
Emergency Defered Billing Guidelines
Energy Saving Tips
Victims of Family Violence
A customer or applicant that has been determined to be a victim of family violence as defined in the La. R.S. 46:2121.1 by treating medical personnel, by law enforcement personnel, by the office of a District Attorney, by the office of the Attorney General, or by a designated representative of a family violence program established under the La. R.S. 46:2122, et seq. shall be exempt from the utilities initial credit and/or deposit requirements as established in that utility's tariff. This determination shall be evidenced by submission of a certification letter to the utility. The certification letter must be printed on the letterhead of the certifying agency or accompanied by a letter on agency letterhead identifying the certifying individual. The certification letter expires after ninety (90) days.